VIC: Residential Tenancies Act Section 486 Functions of Director

Functions of Director The functions of the Director under this Act are— (a) to investigate—

(i) any matter referred to him or her by the Tribunal or the principal registrar;

(ii) any application made to the Director under Part 2, 3, 4 or 4A in relation to excessive rent or hiring charges;

(iii) any complaint made by a renter under a residential rental agreement that the residential rental provider is in breach of a duty to maintain the rented premises in good repair;

(b) to investigate, if the Director considers it appropriate to do so—

(i) any other dispute in relation to a residential rental agreement between a residential rental provider and a renter that is referred by the residential rental provider or the renter;

(ii) any matter arising under the rooming house provisions;

(iii) on the written application of a resident, caravan park owner or caravan owner any matter arising under the caravan park provisions;

(iv) on the written application of a site tenant or site owner, any matter arising under the site agreement provisions;

(c) to report on an investigation under paragraph (a) or (b) to the person who referred the matter or dispute or made the application or complaint; (ca) to report on an investigation under paragraph (b)(ii) to any person to whom the matter under investigation relates;

(d) to conciliate settlements of complaints or disputes referred to him or her under paragraph (a)(iii) or (b);

(e) to undertake programs for the dissemination (in English or in any other language) of information to educate or inform the public in relation to the provisions of this Act and the services provided under this Act by the Director;

(f) to publish standard form residential rental agreements;

(fa) to issue guidelines; (g) to conduct research into matters relating to residential rental agreements, rooming houses, caravan parks or Part 4A parks and to disseminate that research;

(h) to liaise, co-operate and exchange information with, and to provide financial assistance from the Residential Tenancies Fund to government departments, public statutory authorities and other persons engaged in—

(i) the provision of information in relation to the provisions of this Act;

(ii) educating or informing the public in relation to this Act and the services provided under this Act;

(iii) conducting research into matters relating to residential rental agreements, rooming houses, caravan parks or Part 4A parks or publishing the results of that research;

(ha) to administer the Rent Special Account;

(hb) to monitor compliance with this Act;

(i) any other functions conferred on the Director by or under this Act.