VIC: Residential Tenancies Act Section 498E Explaining notices or information given to SDA residents

Explaining notices or information given to SDA residents under this Part

(1) The contents of any notice given or information provided to an SDA resident under this Part must be explained by the person giving the notice or providing the information to the SDA resident in the language, mode of communication and terms which the SDA resident is most likely to understand.

(2) An explanation given under subsection (1) must, if reasonable, be given both orally and in writing.

(3) If it appears that an SDA resident would benefit from support or requires support to understand a notice given or information provided under this Part, an SDA provider must use reasonable endeavours to convey the information or contents of the notice to the SDA resident in the language, mode of communication or terms which the SDA resident is most likely to understand.

(4) If it appears that an SDA resident would benefit from support or requires support to understand a notice given or information provided under this Part, an SDA provider must give a copy of the notice or information—

(a) to a family member, carer, guardian, advocate or other person chosen by the SDA resident; or

(b) if no person is chosen under paragraph (a), to a person who the SDA provider considers can assist the SDA resident and is not employed by, or a representative of, the SDA provider.