VIC: Residential Tenancies Regulations Schedule 2 Criteria to be considered by school or institution

Schedule 2—Criteria to be considered by school or institution before entering affiliation agreement Regulation 9

(1) Whether or not the owner or operator of the residential premises intends to provide any of the following services to persons accommodated in the premises—

(a) a tutorial system for residents to complement the teaching of the school or institution;

(b) pastoral care, chaplains, mentors, or counsellors;

(c) meals;

(d) opportunities for a range of social and cultural events and activities that students or staff may attend or participate in.

(2) Whether prospective persons to be accommodated in the residential premises are primarily—

(a) persons enrolled at the school or institution; or

(b) members of staff of the school or institution.

(3) Whether the owner or operator of the residential premises intends to provide residents with a written statement, before they sign an agreement for accommodation in the premises, outlining the facilities and the services that are included in the amount to be paid to the owner or operator for accommodation.

(4) Whether the owner or operator of the residential premises intends to have available in written form and for inspection on the premises to residents at no charge, the current terms and conditions for occupancy relating, but not limited, to the following matters—

(a) the amount paid by residents for accommodation including facilities and services;

(b) increases in amounts paid for accommodation;

(c) the payments of any bonds or deposits relating to accommodation;

(d) repairs to the premises;

(e) termination of the agreement for accommodation.

(5) Whether the owner or operator of the residential premises intends to have a written agreement for accommodation with every resident on the premises, which includes the terms and conditions of occupancy.

(6) Whether, on signing an agreement for accommodation, the owner or operator of the residential premises intends to provide every resident with a package of written information containing—

(a) the terms and conditions for occupancy including house rules; and

(b) general first aid information and any emergency evacuation plan; and

(c) any dispute resolution options and procedures; and

(d) information about any compliance monitoring system that reflects the criteria in this Schedule, including any website where results of compliance are published.

(7) In the case of a dispute between a resident and the owner or operator of the residential premises, whether the owner or operator of the residential premises—

(a) has a system for responding to complaints by residents that is timely, treats residents with respect and ensures that residents have an opportunity to be heard in relation to a dispute; and

(b) intends to refer a dispute that cannot be resolved to an external dispute resolution service.

(8) Whether the owner or operator of the residential premises has an emergency evacuation plan for the premises and has displayed the plan on the back of every door and in all common areas in the premises.

(9) Whether the owner or operator of the residential premises has a compliance monitoring system in place that reflects the criteria in this Schedule.